Privacy Policy

A Legal Disclaimer

Effective Date: 26 of july of 2025

At Shubui Tea, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

By using our website and services, you agree to this policy.

Our Policies

1. Data Controller
Shubui Tea is the data controller responsible for processing your personal data.
Contact Information:
📧 Email: konnichiwa@shubui-tea.com

2. What Personal Data We Collect
We may collect the following types of data:

Identity Data: name, title, date of birth
Contact Data: email address, billing/shipping address, phone number
Payment Data: last four digits of card number (handled by secure third-party processor)
Technical Data: IP address, browser type, device information, operating system
Usage Data: pages viewed, products browsed, time spent on site
Marketing Preferences: your choices regarding emails, cookies, and newsletters

We do not collect or store sensitive personal data unless explicitly required and consented to.
3. How We Use Your Data
We use your data only when legally permitted. Most commonly, we use your data to:

Process and fulfill your orders
Manage your customer account
Send order updates and transactional messages
Respond to your inquiries or feedback
Send marketing communications (only if you have opted in)
Improve our website functionality and user experience
Comply with legal obligations (e.g., tax records)

4. Legal Basis for Processing
Under Article 6 of the GDPR, we rely on the following lawful bases:

Contractual necessity – to fulfill your orders
Legal obligation – for tax, accounting, and regulatory compliance
Legitimate interests – to improve our service and detect fraud
Consent – for sending promotional emails and newsletters (you may withdraw consent at any time)

5. How We Store and Protect Your Data
Your personal data is stored securely on servers located in the EU/EEA or with service providers offering GDPR-compliant protections.
We implement appropriate technical and organizational measures to prevent unauthorized access, loss, or misuse of your data.
Examples include:

SSL encryption
Secure payment gateways
Access restrictions for authorized personnel only

6. Data Sharing
We do not sell your data.
We may share your personal data with:

Payment processors (e.g., Stripe, PayPal)
Logistics & delivery partners (e.g., DHL, UPS)
Email marketing services (e.g., Mailchimp)
Analytics providers (e.g., Google Analytics, only anonymized data)
Legal authorities if required by law

All third-party partners are required to comply with GDPR and ensure data protection.
7. Data Retention
We retain your data:

For as long as your customer account is active
For 6 years to comply with tax and accounting laws (for transaction records)
Until you withdraw your consent (for marketing communications)

You may request deletion at any time (see Section 9).
8. Cookies and Tracking
We use cookies to:

Enhance your browsing experience
Remember your preferences
Track website usage and improve performance
Support marketing campaigns (only with your consent)

You can manage your cookie preferences via our [Cookie Settings] or in your browser.
See our full Cookie Policy [insert link] for details.
9. Your GDPR Rights
Under GDPR, you have the following rights:

Right to access – know what data we hold about you
Right to rectification – correct inaccurate or incomplete data
Right to erasure – request deletion of your data
Right to restrict processing – limit how we use your data
Right to data portability – receive your data in a structured format
Right to object – to processing or direct marketing
Right to withdraw consent – at any time for activities based on consent
Right to lodge a complaint – with your national data protection authority

To exercise any of these rights, contact us at:
📧 konnichiwa@shubui-tea.com
10. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect data from children without parental consent.
11. International Transfers
If your data is transferred outside the EEA (e.g., for cloud storage or third-party processors), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or services certified under the EU-U.S. Data Privacy Framework (if applicable).
12. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements.
We will notify you via our website or by email if significant changes occur.
13. Contact Us
If you have questions, concerns, or want to exercise your rights, contact:
Data Protection Officer (DPO)
📧 konnichiwa@shubui-tea.com
📍 [Insert Company Address]
You also have the right to contact your national Data Protection Authority (DPA).

Privacy Policy

A Legal Disclaimer

Our Policies

1. Data Controller Shubui Tea is the data controller responsible for processing your personal data. Contact Information: 📧 Email: konnichiwa@shubui-tea.com 2. What Personal Data We Collect We may collect the following types of data:

Identity Data: name, title, date of birth

Contact Data: email address, billing/shipping address, phone number

Payment Data: last four digits of card number (handled by secure third-party processor)

Technical Data: IP address, browser type, device information, operating system

Usage Data: pages viewed, products browsed, time spent on site

Marketing Preferences: your choices regarding emails, cookies, and newsletters

We do not collect or store sensitive personal data unless explicitly required and consented to. 3. How We Use Your Data We use your data only when legally permitted. Most commonly, we use your data to:

Process and fulfill your orders

Manage your customer account

Send order updates and transactional messages

Respond to your inquiries or feedback

Send marketing communications (only if you have opted in)

Improve our website functionality and user experience

Comply with legal obligations (e.g., tax records)

4. Legal Basis for Processing Under Article 6 of the GDPR, we rely on the following lawful bases:

Contractual necessity – to fulfill your orders

Legal obligation – for tax, accounting, and regulatory compliance

Legitimate interests – to improve our service and detect fraud

Consent – for sending promotional emails and newsletters (you may withdraw consent at any time)

SSL encryption

Secure payment gateways

Access restrictions for authorized personnel only

6. Data Sharing We do not sell your data. We may share your personal data with:

Payment processors (e.g., Stripe, PayPal)

Logistics & delivery partners (e.g., DHL, UPS)

Email marketing services (e.g., Mailchimp)

Analytics providers (e.g., Google Analytics, only anonymized data)

Legal authorities if required by law

All third-party partners are required to comply with GDPR and ensure data protection. 7. Data Retention We retain your data:

For as long as your customer account is active

For 6 years to comply with tax and accounting laws (for transaction records)

Until you withdraw your consent (for marketing communications)

You may request deletion at any time (see Section 9). 8. Cookies and Tracking We use cookies to:

Enhance your browsing experience

Remember your preferences

Track website usage and improve performance

Support marketing campaigns (only with your consent)

You can manage your cookie preferences via our [Cookie Settings] or in your browser. See our full Cookie Policy [insert link] for details. 9. Your GDPR Rights Under GDPR, you have the following rights:

Right to access – know what data we hold about you

Right to rectification – correct inaccurate or incomplete data

Right to erasure – request deletion of your data

Right to restrict processing – limit how we use your data

Right to data portability – receive your data in a structured format

Right to object – to processing or direct marketing

Right to withdraw consent – at any time for activities based on consent

Right to lodge a complaint – with your national data protection authority